Hagon customer care

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thumperslaw
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Hagon customer care

Post by thumperslaw »

Pretty poor if you ask me!

Brought shock to have it put back to standard (was 30mm lower) and emailed them saying how much. Well email back saying £157!
Well after getting a Email from seller on here with them quoting £99 all in!

Sent them a copy of Email saying about price and how come it's jumped up in price

Nothing back :thumbdown: That was over a week ago :Argue 1:
Last edited by thumperslaw on Tue Jul 02, 2013 11:38 am, edited 2 times in total.
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Stratman
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Re: Hogan customer care

Post by Stratman »

He should have stuck to the wrestling.
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thumperslaw
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Re: Hogan customer care

Post by thumperslaw »

Stratman wrote:He should have stuck to the wrestling.
:lol:
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VTRDark
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Re: Hagon customer care

Post by VTRDark »

That is shocking. :roll:

(:-})
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MacV2
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Re: Hagon customer care

Post by MacV2 »

cybercarl wrote:That is shocking. :roll:

(:-})
There's no rebounding from that !
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MacV2
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Re: Hagon customer care

Post by MacV2 »

Poor customer service, you should phone them to query it...

But stay calm, try PRELOADing with a calming cup of tea before you call...
Making up since 2007, sometimes it's true...Honest...
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MacV2
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Re: Hagon customer care

Post by MacV2 »

Sorry these puns are stating to SAG...
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Stratman
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Re: Hagon customer care

Post by Stratman »

I have always found them to be very good - in fact, always ready to SPRING into action.
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thumperslaw
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Re: Hagon customer care

Post by thumperslaw »

Will try call them but if they can't be ass to get back to me on Email
What's a phone call going to do!

:wtf:
98 storm with goodies!

Srad seven fiddy stuntbike

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mik_str
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Re: Hagon customer care

Post by mik_str »

Hard to deCOMPRESS after news like that. Go for a ride to DAMPEN some of the pain......

P.S. sorry to hear about your situation, hope it works out in the end......
99 VTR1000F Firestorm, a.k.a. The Carbon Express
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callam_nffc
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Re: Hagon customer care

Post by callam_nffc »

They've not even bothered replying? That's bloody awful :/
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Stratman
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Re: Hagon customer care

Post by Stratman »

callam_nffc wrote:They've not even bothered replying? That's bloody awful :/
Maybe they didn't get the email. I would have thought that a phone call to them was the simplest way to get an answer.
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thumperslaw
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Re: Hagon customer care

Post by thumperslaw »

Tiss funny until its your shock that needs to be sent back
98 storm with goodies!

Srad seven fiddy stuntbike

K100 "flying brick"

R.I.P engine number 5
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MacV2
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Re: Hagon customer care

Post by MacV2 »

thumperslaw wrote:Tiss funny until its your shock that needs to be sent back
True...

Don't get into a compression about it... :sad2

In all seriousness Thumper, Hagon are a fairly cheap brand & I would have thought because of that they are quite busy...

Phone them speak to someone rather than an e-mail which may not be seen by the right person if at all...

Call 1st thing in the morning, take a gamble on someone being there at 08.00 & keep ringing back every 10/15 mins until they answer.

Cheer up, you'll bounce back don't let it Dampen your spirits...
Making up since 2007, sometimes it's true...Honest...
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thumperslaw
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Re: Hagon customer care

Post by thumperslaw »

Sorry guys

Having a bad day

Sorting out car insurance... Sorry I ment getting raped
98 storm with goodies!

Srad seven fiddy stuntbike

K100 "flying brick"

R.I.P engine number 5
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